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All Online payments made with your Credit/Debit cards are made through Paypal. Paypal has highly secure servers, so you can be assured of the best possible security when making payments Online.
Delivery
Deliveries to the Sottish Highlands, and Northern Ireland are subject to higher delivery cost, we would discuss with the customers first, and covers postcodes IV1-IV28, PH19-PH44, and KA27-KA28 in Scotland, and the whole of Northern Ireland.
(We do reserve the right to refuse any orders received at our own discretion.)
Damaged goods/returns.
All goods are insured. If your items are being delivered by courier, and the boxes are damaged - and you can see that the items are damaged you must sign saying they are damaged.
This way we can claim off the couriers insurance. If you do not sign stating that they are damaged - we have no method of claiming off them, and you are infact stating that they were received in good condition by default.
Please take photographs of the items and leave them in the packaging.
We are trying to do as many deliveries with our own staff as we can - but couriers play an important role too.
Faulty goods. All faulty goods will be exchanged but you must notify us within 7days of accepting the items.
If you have any queries please do not hesitate to telephone us on 01743 463157 to discuss your requirements.
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