On delivery you may find that the mattress is shorter and narrower than the specified size, due to shrinkage during transportation. This is normal in a hand built bed. Over the first few weeks of use the mattress will assume its correct size. This is more common with mattresses that don't have a metal border wire that otherwise helps them maintain there shape.
After its removal from the packaging, please leave your mattress uncovered in a well-ventilated room for a few hours to allow any condensation to escape. Air your mattress regularly to allow any naturally absorbed perspiration to evaporate. You will also notice that your new bed has an aroma of 'newness', this is normal and will soon fade if aired regularly.
If you have purchased only a mattress, do not use it on a base for which it was not designed. The life of a mattress can be severely shortened by use of an old or unsuitable base. In an ideal world you would buy a new base at the same time as the mattress
No mattress is completely colourfast. We recommend that you use a suitable mattress cover to protect the mattress from body moisture or other liquids. Never use your mattress without bed linen.
Chances are that the springs and upholstery in your old bed were not what they used to be, so your new bed may seem a little strange at first. Please allow time for your body to adjust to your new bed and for the fillings to settle.
From the first time you use your new mattress, the area you sleep on will appear lower than the surrounding area. Please do not be concerned, this is known as settlement and is perfectly normal. To ensure even settlement across the surface of the mattress we recommend that you turn and rotate your mattress regularly.
Do not fold or bend your mattress
For more advice go to Rest Assured's website