Hector bunk bed

Delivery & Returns

Returns accepted as long as mattresses are still in their bags, and the mattress is undamaged/ unmarked. Likewise we accept returns of beds and furniture as long as the items are sent in their original boxes and packaging.

Returns should be sent to;

Dial a mattress

204 Whitchurch Rd

Shrewsbury

Shropshire 

SY1 4EL

Please wrap and secure the items to prevent damage in transit. Items that are damaged during returning cannot be accepted for refund.

If our drivers/couriers have damaged the items when we have been delivering them, we will exchange the items at no additional cost.